Friday, February 19, 2016

Concierge Service And Their Importance

By Thomas Williams


A concierge is a person employed in an apartment building, office building or a hotel. They work as servicemen for various companies. They are at times thought to be doormen. The tasks they offer are meant for numerous organizations and agencies hence the essence of concierge service.

Their duties are to serve guests which in turn seem similar to that offered by receptionists. Working their way to make the reservations in restaurants, a call could be made to make reservations or they could go in person to do the former. In the case of online reservations, this could be achieved via the websites. An extension of their duties is to order and book rooms for their clients in hotels. According to the customers financial capabilities, they seek rooms to best suit them. Even as they do so, they keep in mind the comfort desired by the customer.

Spa services could easily be arranged as soon as the customer settles in. These services induce a feeling of calmness and relaxation to the clients. Attraction people to the hotels is key, thus doing so serves as great strategically marketing scheme. Hence, it enhances income and personal skills.

Concierge also recommends night life hot spots where people could go and enjoy themselves. In modern day, fun is the order of living. However, people need knowledge on the best places to visit. These professionals have prior knowledge of these places therefore making them important people in the society. Once the customer has chosen a spot to visit, they organize for transport according to the money provided. Either a limousine or a taxi is chosen. At times they may recommend airplanes or boats.

It is the habit of hotel visitors to have on them heavy luggage. However, they ought to be assured of the safety of their luggage, safe from damage in most cases. The personnel therefore sublet porters to handle the baggage. They give directions on who should handle what portion making sure that they reach the destined rooms respectively.

Hospitals are also adapting to their services. Their services are quite similar to that offered in hotels. In this case they deal with the patients, visitors and employees. The availability of these work men caters for employees who work long shifts. It sees to it that they get their rest in good time and in doing so this enhances work life balance.

There are many companies that offer personal concierge services. They provide information amenities and errand services. These may include travel information, making phone calls on behalf among others. They provide a billing rate on hourly basis in most cases. The billing depends on the kind of help offered hence there is a fluctuation of fees. Other agencies may provide their rates on a monthly base. This only works according to the number of request members are allowed to make in a month after which additional tasks would ask for additional payments. They are highly affordable despite of all that.

The training of these professionals is world class. Often trained to handle different calibers of people, which makes it highly convenient to customers. It is advisable that one registers with them when they are making their travel or holiday plans.




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